Thaalam Media ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.thaalam.ch (the "Website") or engage with Thaalam's Summer Festival 2025 (the "Festival") in Switzerland. By accessing and using our Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

The data controller responsible for your personal data is:

We collect the following types of data:

  • Personal Information: Includes your name, email address, phone number, billing and shipping address, and payment information when you purchase tickets, sign up for updates, or interact with us through our Website.
  • Non-Personal Data: Includes your device’s browser type, IP address, geographic location, and browsing history on our Website.
  • Event-Related Information: We collect data related to your attendance and participation in the Festival, including ticketing preferences, event registration, and user-generated content (e.g., photos, videos, or social media posts).
  • Transaction Data: We collect details of the tickets you purchase, payment method, and related transaction information.

We use your personal data for the following purposes:

  • Event Management: To process ticket sales, event registrations, and participation in Festival-related activities.
  • Customer Communication: To send you updates regarding the event, ticketing information, changes to the schedule, and promotional materials.
  • Personalized Experience: To tailor your experience on our Website, including sending you content or recommendations based on your preferences.
  • Payment Processing: To facilitate the processing of payments and manage your purchases or transactions securely.
  • Marketing and Promotions: To send marketing communications about Thaalam Media GmbH’s products and services. You can opt out of marketing communications at any time.
  • Legal Obligations: For example, accounting, anti-money laundering, and responding to official requests.

Under the Swiss Federal Data Protection Act (FADP) and the General Data Protection Regulation (GDPR), we rely on the following legal grounds to process your personal data:

  • Consent: By providing us with your personal data (e.g., subscribing to newsletters or purchasing tickets), you consent to its processing.
  • Contractual Necessity: The processing of personal data is necessary for the performance of a contract, such as purchasing tickets, attending events, and delivering services.
  • Legitimate Interests: We may process your data based on our legitimate interests to provide you with relevant marketing or events information, manage user interactions, and improve our Website and services.

We take your privacy seriously. However, we may share your personal data with the following entities:

  • Third-Party Service Providers: We may share your data with trusted third-party partners for services such as payment processing, website hosting, marketing platforms, customer support, and event logistics.
  • Legal and Regulatory Authorities: We may disclose your personal data if required by law, such as to comply with a subpoena, legal process, or government request, or to protect the rights and safety of Thaalam Media GmbH, our users, or the public.
  • Business Transfers: If Thaalam Media GmbH is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you via email or through a prominent notice on our Website in the event of such a change.

As Thaalam Media GmbH is based in Switzerland, your data may be transferred to, processed, and stored in countries outside of Switzerland, including countries within the European Economic Area (EEA) or in locations where we or our third-party service providers operate. These countries may have different data protection laws from your country of residence.

We will ensure that appropriate safeguards are in place for the protection of your data in compliance with Swiss data protection laws, including Standard Contractual Clauses for transfers outside of Switzerland or the EEA.

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include:

  • Encryption of sensitive data (e.g., payment details)
  • Secure data storage and backup systems
  • Access controls and audits of our systems

Despite these efforts, please note that no security measure is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example, we may retain transaction data for tax or accounting purposes, or marketing preferences until you request us to remove or update your information.


Once your data is no longer necessary, we will delete or anonymize it in a secure manner.

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